ASSISTANTS GROUNDED IN YOUR DATA

Generative AI (GenAI)

We build AI assistants fed by corporate data, document generation, and process automation; cutting repetitive manual work raises employee productivity.

EU AI ActISO 27701KVKKGDPR
01 Current state Topology, traffic, and dependency visibility.
02 Target architecture Segmentation, capacity, and availability design.
03 Controlled cutover Change window, validation, and rollback plan.
04 Hypercare Monitoring, tuning, and operational handover.
POSITION

Where this service sits in the portfolio

Capability card infographic for Generative AI (GenAI)
SERVICE SCOPE

What this service addresses

The critical topics this service addresses and the outcome we deliver in each.

Acceleration in document generation

measured target

We target reducing document generation time from hours to minutes, traceable through acceptance criteria and a measurement baseline.

Value proof through a pilot

evidence readiness

We establish the business value of the use case as an evidence record through a 4-8 week MVP pilot.

Working AI application delivery

contract-scoped

Within the contracted scope we deliver the AI application, data integrations and an admin interface.

Data residency decision

published after approval

Whether on-premise or private cloud deployment is chosen depends on the owner's data-control decision.

Delivery model

Delivery approach

How we phase the service across delivery, governance, and connected service pillars.

  1. We start with high-volume, repetitive and low-risk scenarios and build data preparation, chunking and indexing with semantic, recursive and sentence-based strategies.

  2. We manage hallucination risk through task boundaries, policy guardrails, confidence scores and human approval where needed, and embed PII redaction and prompt injection protection.

  3. We bring fine-tuning into play only when sector-specific terminology, format or behavior is required, and solve most scenarios with prompt engineering and process automation.

Operating contexts

Example operating contexts

Illustrative surfaces where this service is commonly activated.

Internal knowledge assistant

We accelerate employees' access to knowledge with an assistant fed by enterprise document context.

Customer service chatbot

Through a contracted customer service flow we make service quality measurable via a guardrailed chatbot.

Enterprise system integration

We build applications integrated with Teams, Slack, SharePoint and ServiceNow via SSO (SAML/OIDC).

DEPTH

Technical and compliance depth

This service's depth on sector-specific technical and compliance topics.

Data privacy approach

We apply a model where data is not used for training under enterprise API agreements, and where needed keep data under organizational control with on-premise or private cloud.

Guardrail design

We build a control layer that supports brand consistency and security with content filter, topic boundary and PII redaction.

Cost monitoring

We track distribution by user, department and scenario through a token-based cost dashboard and configure budget limits and alerts.

What It Solves

Enterprise teams spend significant time on repetitive knowledge work — drafting documents, navigating internal processes, synthesizing reports, and answering routine queries — diverting skilled professionals from higher-value activities. Our Generative AI practice designs and deploys corporate AI assistants, policy-governed AI workflows, and process automation solutions integrated with your organization's proprietary systems and governed by enterprise-grade safety controls. We ensure GenAI deployments are accurate, explainable, and compliant with internal policies and emerging regulation.

Enterprise AI architecture connecting LLMs to approved internal systems, document repositories, and structured data sources
Corporate AI assistant deployment on Azure OpenAI, AWS Bedrock, or on-premises models with data residency controls
Prompt engineering and evaluation frameworks using response-quality checks and LangSmith for continuous quality assurance
AI safety and content moderation layer with guardrails, hallucination detection, and audit logging

Key Benefits

Benefit

Shorten operational cycle time against agreed measurement targets and acceptance criteria

Benefit

Support audit and compliance readiness with evidence records instead of unsupported public outcome promises

LLM Platforms
Azure OpenAI (GPT-4o), AWS Bedrock-compatible endpoints, enterprise-approved managed model platforms
Workflow Frameworks
LangChain, Semantic Kernel, LangGraph, LangSmith
Evaluation
Response-quality relevance checks, LangSmith, PromptFlow evaluation pipelines
Safety
Azure AI Content Safety, NeMo Guardrails, custom classification layers

Scope

Our GenAI engagements begin with a use-case prioritization workshop that maps high-frequency knowledge work tasks to GenAI capability patterns, estimating productivity impact and implementation complexity for each. We then design, build, and deploy the selected solutions with an emphasis on production readiness, including role-based access, usage telemetry, cost controls, and continuous quality monitoring. Change management and adoption support are included in every engagement.

Use-case discovery and GenAI readiness assessment covering data, security, and change management dimensions
Document ingestion pipeline for PDF, Word, SharePoint, Confluence, and structured database sources
Multi-model routing architecture optimizing cost and performance across different query types
User feedback collection and continuous fine-tuning loop for answer quality improvement

Key Benefits

Benefit

Identify and prioritize GenAI use cases with quantified ROI before investment decisions

Benefit

Ingest and index 100,000+ enterprise documents within the first delivery sprint

Benefit

Make cost and resource optimization measurable against the agreed baseline and review cadence

Data Connectors
SharePoint, Confluence, SQL systems, approved internal APIs
Embedding Models
text-embedding-3-large, Cohere Embed v3, Snowflake Arctic Embed
Orchestration
LangGraph, Semantic Kernel, AutoGen multi-agent frameworks
Deployment
Azure Container Apps, Kubernetes, AWS ECS Fargate

Deliverables

Every GenAI engagement delivers a production-ready AI assistant or automation solution with comprehensive governance documentation. We provide a GenAI System Card documenting model choices, data sources, safety controls, and known limitations — aligned with EU AI Act and NIST AI RMF requirements. All solution components are handed over as client-owned assets with no proprietary lock-in.

Deployed AI assistant with web/Teams/Slack interface, SSO integration, and role-based access control
Knowledge base with automated ingestion pipeline for continuous content updates
GenAI System Card and AI governance documentation for compliance and audit purposes
Cost and usage telemetry dashboard with per-team cost allocation and query analytics

Key Benefits

Benefit

Make operational speed, resilience, and response outcomes measurable through contracted scope and acceptance criteria

Benefit

Improve quality indicators through baselines, acceptance criteria, and reviewed evidence

Benefit

Support audit and compliance readiness with evidence records instead of unsupported public outcome promises

Interface
React/Next.js web app, Microsoft Teams bot, SharePoint integration
Auth
Azure AD (Entra ID) SSO, SAML 2.0, OpenID Connect
Compliance Docs
NIST AI RMF alignment, EU AI Act Article 13 System Card
Monitoring
Azure Monitor, LangSmith traces, custom Grafana dashboards

Frequently Asked Questions

How do you prevent the AI assistant from generating incorrect or hallucinated answers?

We implement a multi-layer hallucination mitigation strategy: responses are constrained by task policy, confidence scoring flags low-certainty outputs for human review, and automated evaluation pipelines continuously measure faithfulness and answer relevance against a curated test set.

Can the AI assistant be deployed on-premises to meet data sovereignty requirements?

Yes. For organizations requiring full data residency, we deploy open-source LLMs (such as Mistral, Llama 3, or Phi-3) on your own GPU infrastructure using vLLM or Azure AI Foundry serving frameworks. The entire AI stack — model serving, approved data connectors, and inference — remains within your network boundary.

How do you manage LLM API costs at enterprise scale?

We implement a cost governance layer from day one: semantic caching (using Redis or GPTCache) serves repeated queries without API calls, multi-model routing directs simple queries to smaller, cheaper models while reserving flagship models for complex tasks, and token budget policies with per-user and per-team spending limits prevent runaway costs.

What change management support do you provide for GenAI adoption?

We deliver a structured adoption program including executive briefings on AI capabilities and limitations, role-specific training sessions for end users and team leads, a prompt engineering playbook tailored to your domain, and a 60-day adoption dashboard tracking active users, query volumes, and satisfaction scores.

How do you ensure the AI assistant respects document-level access permissions?

We integrate the retrieval layer with your existing identity provider (Azure AD or Okta) to enforce document-level access controls at query time. The retrieval step filters the vector search results to only include documents the authenticated user is authorized to view, ensuring the AI can only surface information the user could access directly.

Can the solution be extended to automate multi-step business processes, not just answer questions?

Yes. We architect agentic AI systems using LangGraph or Semantic Kernel that can execute multi-step workflows — such as extracting data from documents, validating against business rules, populating systems of record via API, and escalating exceptions to human reviewers — combining knowledge-grounded reasoning with tool-use capabilities.

STARTING POINT

Where should the conversation begin?

This short form routes your request to the right support team. We clarify context first, then define the safe sharing method.

  1. We capture context
  2. We choose a safe channel
  3. We clarify the first direction

Privacy-aware first contact; safe sharing flow when needed; no sales pressure.

Main request topic